Payment Terms. All work is to be paid for on completion. Payment can be made by Cash, Cheque, Visa, Mastercard or EFT. If paying by EFT please provide our staff member with a transfer receipt on completion of the job.
Window Cleaning Preparation. Please make sure that we have uninterrupted access to windows and sills are clear of trinkets etc. Blinds should be raised. If possible furniture moved away.
House washing and pressure cleaning Preparation. Please make sure that areas to be cleaned are free from items that can’t be wet. Larger items should be covered.
Make sure any external power outlets, lights and fuse boxes are weather proof. If you have a fuse box that is not easily seen, eg, under a deck, please point this out before we start. We cannot be held liable for damages to items that are not weather proof or have incorrect exterior coatings. This includes power loss.
Peeling of paint can occur if the paint is already cracked or aged.
Please advise if windows leak. Whilst all care is taken sometimes some water can get in.
Carpet Cleaning Preparation. Please ensure all carpet areas to be cleaned are clear
We can sometimes help you move portable items like chairs, tables, lounge suites, and beds on casters, however we are not responsible for any damages that may occur to your furniture or any other items while moving it as that is your own responsibility to do so. We don’t move wall units, or anything with breakable items in or on it, and we can’t move electronic equipment. You must clear the floor of any small items, like pot plants, books or toys.